SMS Opt-In Details
Public disclosure language used for Hugo Fire & Water Restoration text messaging consent. SMS consent is collected separately from website terms, unchecked by default, and can be declined while still submitting a service request.
Public Opt-In Disclosure Language
These disclosures identify the program name, message purpose, frequency, rates, HELP and STOP instructions, and legal policy links.
Choosing How You Want to Be Contacted
Restoration requests often move faster when contact details are clear. Phone and email may be used to follow up about a request, while SMS is optional where offered. You can choose whether text messages make sense for your situation and review the details here before opting in.
Customer Website SMS Opt-In
Used on public website request forms when a customer, property contact, or authorized representative chooses to receive service-related text messages.
Team Service SMS Consent
Used before an employee or authorized team member is added to team service alert messaging for customer-call and dispatch follow-up. Team SMS consent is voluntary, documented separately, and not part of public customer enrollment.
SMS Policy Links
Privacy and SMS terms are publicly available for SMS program documentation and customer reference.
Need Restoration Help Right Now?
For active property damage after life safety is addressed, call the 24/7 emergency line first.