CEO
Hugo Garcia
CEO
Hugo founded the company in 2024 after building a background in entrepreneurship, leadership, customer service, and hands-on restoration work.
Meet Hugo Garcia, CEOCompany Leadership and Restoration Team
Meet the Team Behind Hugo Fire & Water Restoration
Get to know the leadership and restoration crew supporting 24/7 emergency restoration intake, field coordination, digital systems, documentation, and customer communication across Central Florida.
Direct Answer
Who leads Hugo Fire & Water Restoration?
Hugo Fire & Water Restoration is led by Hugo Garcia, CEO; Erin Randolph, COO; Joshua White, CDO; and the restoration crew that supports field response, cleanup, mitigation, property protection, and documentation.
BBB Accredited
BBB Accredited trust signal with Rating A.
Google Reviews 4.9/5
Google review rating signal of 4.9 out of 5.
Licensed & Insured
Licensed and insured restoration provider.
IICRC Certified
IICRC certified restoration provider.
Locally Owned
Locally owned company based in St. Cloud, Florida.
30-Minute Dispatch Time
Emergency dispatch time signal; site access and mitigation steps still depend on safety, availability, and conditions.
Leadership
Executive Leadership
Leadership pages use public company roles and avoid personal phone numbers or unverified personal claims.
COO
Erin Randolph
COO
Erin leads daily operations, scheduling, dispatch coordination, field workflows, SOPs, and service consistency across Central Florida.
Meet Erin Randolph, COO
CDO
Joshua White
CDO
Joshua leads digital systems, automation strategy, website performance, online visibility, and customer response infrastructure.
Meet Joshua White, CDO
Emergency Restoration Team
Restoration Crew
Emergency Restoration Team
The restoration crew supports emergency mitigation, cleanup, drying, board-up, tarping, documentation, and field work across Central Florida.
Meet Our Restoration CrewTrust and Credentials
Built Around Verified Company Signals
Trust content should stay tied to verified company facts, public business profiles, certifications, documentation practices, and clear customer communication.
IICRC Certified Technicians
30-minute dispatch time
English and Spanish-speaking emergency intake
Insurance documentation support without claim guarantees
Company Links
Verify the Team Through Company Resources
Emergency CTA
Need Emergency Restoration Help From the Hugo Team?
Call the 24/7 intake line or send the emergency request so urgent fire, water, mold, and storm needs can be routed quickly.