Cookie Policy

Cookies and similar technologies are small files or identifiers that may be stored on or read from a device when a visitor uses a website. Similar tools may include pixels, tags, scripts, local storage, analytics identifiers, advertising identifiers, or tracking technologies.

Essential cookies are required for website security, form submissions, basic functionality, accessibility, and saving privacy preferences. These cookies cannot be turned off through the website preference center because the site needs them to operate properly.

Analytics cookies help Hugo Fire & Water Restoration understand website traffic, page performance, visitor paths, and how people find and use the site. Analytics tools may include Google Analytics, Microsoft Clarity, Hotjar, or similar measurement tools if enabled.

Marketing cookies help measure advertising performance and deliver more relevant ads or follow-up campaigns. Marketing tools may include Google Ads, Google Tag Manager, Meta Pixel, call tracking, or similar advertising and attribution tools if enabled.

Functional cookies support enhanced website features such as saved preferences, improved user experience, and optional interactive tools. Some functionality may still work without these cookies, but enhanced preferences or non-essential features may be limited.

AI & Automation cookies are reserved for future AI assistant, chatbot, automation, conversation optimization, and personalization features. These cookies will only be used if this category is enabled.

The website stores cookie choices in local storage and a first-party backup cookie so the banner does not reappear on every page. The consent record includes a version number and timestamp. If the consent version changes in the future, the site may ask visitors to review preferences again.

Possible third-party tools may include hosting platforms, analytics providers, tag managers, advertising platforms, Meta Pixel, Microsoft Clarity, Hotjar, call tracking systems, customer management systems, form processors, chatbot or AI tools if enabled, email or SMS providers, and spam prevention tools.

Visitors can accept all cookies, use essential cookies only, or customize preferences from the cookie banner. Preferences can be updated later through the Privacy Settings link in the footer. Browser settings may also be used to block or delete cookies, but doing so may affect website functionality, form behavior, analytics measurement, call tracking, personalization, or advertising attribution.

This Cookie Policy should be read with the Privacy Policy. The Privacy Policy explains how website, form, analytics, cookie, and communication information may be collected, used, shared, and retained.

This Cookie Policy may be updated when website features, analytics tools, advertising platforms, customer management systems, form providers, communication systems, or business operations change.

Cookie policy questions may be directed to Hugo Fire & Water Restoration, LLC at disasterservices@hugofireandwaterrestoration.com or by phone at (888) HUGONOW.