Restoration Answer Center

Storm recovery: floodwater, mitigation and mold

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Emergency Quick Answer

People first. Property restoration comes next.

Active fire, smoke exposure, gas odor, electrical danger, collapse risk, medical distress, or trapped occupants belong with 911 or the appropriate emergency authority first.

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Use emergency services for an immediate threat to life, health, or structural safety.

Questions in this category

Questions in this category

Call 911 first

Why should I avoid storm floodwater inside or around a property?

Floodwater can conceal electrical, structural, debris, and contamination hazards, so avoid entering or handling it until appropriate authorities and professionals address the risks.

Read full answer: Why should I avoid storm floodwater inside or around a property?

Do not walk, drive, or allow children or pets through floodwater. Never touch wet electrical equipment or attempt to shut off power while standing in water; contact emergency services or the utility when an electrical hazard may be present.

After authorities permit access, share the water source and conditions with the restoration team so extraction, cleaning, material handling, and protective controls can be planned appropriately. Floodwater should not be treated as an ordinary clean-water spill.

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Urgent property condition

What can storm damage mitigation include?

Depending on safe access and conditions, mitigation may include documentation, board-up, roof tarping, water extraction, drying, cleaning, and repair coordination.

Read full answer: What can storm damage mitigation include?

The first scope addresses active exposure and materials already affected without crossing authority, utility, structural, or weather restrictions. Different specialists may be required for trees, roofing, electrical service, structural evaluation, and permanent construction.

Mitigation is intended to reduce additional property damage and document the work; it does not guarantee a final repair schedule or insurance outcome. Coverage and claim decisions remain with the insurance carrier.

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Urgent property condition

How can mold risk be reduced after storm water enters a building?

Control the source when safe, remove water, identify wet materials, and begin appropriate drying as promptly as conditions allow.

Read full answer: How can mold risk be reduced after storm water enters a building?

Storm damage may leave concealed moisture in roofing, walls, insulation, cabinets, and flooring even after visible water is gone. Contaminated floodwater, damaged utilities, and unstable materials must be addressed with appropriate controls before drying or removal work.

EPA recommends drying wet or damp materials and areas within 24 to 48 hours when possible to help prevent mold growth. This is a prompt-drying recommendation, not a guaranteed mold-growth clock or proof that an area is safe.

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Safety

Safety provides hazard guidance to consider with floodwater and damaged-property concerns.

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