Call 911 first
Use emergency services for an immediate threat to life, health, or structural safety.
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Active fire, smoke exposure, gas odor, electrical danger, collapse risk, medical distress, or trapped occupants belong with 911 or the appropriate emergency authority first.
Use emergency services for an immediate threat to life, health, or structural safety.
Describe any openings or water entry you already know about when you discuss storm damage with Hugo.
Board-up may temporarily protect accessible broken windows, doors, or other openings after conditions are safe enough for qualified work.
The opening, surrounding structure, debris, utilities, wind, rain, and access all need evaluation before work begins. Stay away from broken glass, leaning materials, downed lines, and openings near unstable walls or roofs.
Board-up reduces exposure but does not certify structural safety, restore utilities, or replace permanent repair. Document the condition and temporary work, then coordinate the appropriate repair professional and property representative.
Prepared by Hugo Fire & Water Restoration · Prepared
Do not climb onto a damaged roof or approach a fallen tree when utilities, structural movement, unstable limbs, or severe weather may be present.
Keep a wide distance from downed lines and anything touching them, and contact the utility or 911 for an immediate electrical hazard. A tree or roof can shift after the storm, and damage may not be visible from the ground.
Use qualified tree, roofing, structural, and utility professionals for their respective hazards. A restoration company can coordinate water mitigation or temporary protection after the site and access path are appropriate for that work.
Prepared by Hugo Fire & Water Restoration · Prepared
Emergency Response covers the first request for help after property damage.
View category: Emergency ResponseSafety addresses hazards that matter when a storm has affected a roof, trees or building openings.
View category: SafetyWater Damage expands on the water-entry and concealed-moisture questions covered here.
View category: Water DamagePrevention and Preparedness looks ahead to planning for future weather-related problems.
View category: Prevention & PreparednessExternal sources provide general public guidance. They do not replace instructions from emergency authorities, utilities, healthcare professionals, licensed specialists, insurers, or legal advisers.
Ask for restoration help below if your property has storm-related damage that you want to discuss.
Hugo provides insurance documentation support. Coverage and claim decisions remain with the insurance carrier.